Insights & Ideas

I write here from time to time. About what I’m seeing, learning, testing. Mostly around football, systems, data, and how clubs can get sharper off the pitch. Sometimes it’s practical. Sometimes it’s more of a thought experiment. Either way, it’s honest, useful, and (hopefully) worth your scroll.
I also share thoughts more regularly on LinkedIn.

Always happy to hear what you think — good, bad, or somewhere in between.

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The CRM Maturity Model for Football Clubs

Reading Time:
10 mins

Discover a practical CRM maturity model tailored for football clubs. Learn how football CDPs and data-driven strategies unlock fan engagement, sponsor value, and new revenue streams. Step by step.

How to unlock a new level of fan engagement with a 360-degree CRM

Reading Time:
14 mins

Discover how a mid-tier football club unlocked €200K in revenue by building a 360° CRM. Real strategies, real tools—ready for your club.

Clutter Kills: Why Your CRM Feels Broken (And How to Fix It for Good)

Reading Time:
13 mins

A practical deep dive into what causes CRM clutter, how it erodes team trust, and the operational habits that keep your system clean, usable, and effective.

Lead & Lag Measures in Football

Reading Time:
5 mins

Most clubs obsess over match results, ticket sales, and sponsorship revenue—without realizing these are lag measures. To change the outcome, you need to change the input. Discover how the 4 Disciplines of Execution (4DX) can help your club unlock growth by focusing on what it can actually control: lead measures.

How Football Clubs Can Turn CRM Into a Revenue Engine

Reading Time:
14 mins

Learn how modern football clubs can turn CRM from a passive database into a revenue-driving engine for sponsorship, fan engagement, and marketing ROI.