Insights & Ideas

I write here from time to time. About what I’m seeing, learning, testing. Mostly around football, systems, data, and how clubs can get sharper off the pitch. Sometimes it’s practical. Sometimes it’s more of a thought experiment. Either way, it’s honest, useful, and (hopefully) worth your scroll.
I also share thoughts more regularly on LinkedIn.

Always happy to hear what you think — good, bad, or somewhere in between.

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Marketing Automation Playbook for Small and Mid-sized Football Clubs

Reading Time:
8 mins

Small club, lean team. Connect ticketing, shop, and web data, launch 3 automations, and grow revenue in 90 days with a clear, practical roadmap.

Kick-start Segmentation Guide for Football Clubs

Reading Time:
9 mins

Discover how segmentation transforms football CRM. This guide shows clubs how to build fan segments from ticketing, webshop, and engagement data, design dynamic journeys in marketing automation, and unlock higher revenue, loyalty, and sponsor value.

CRM, CDP, and Marketing Automation in Football: What Clubs Really Need to Know

Reading Time:
7 mins

Learn the differences between CRM, CDP, and Marketing Automation in football. Discover how clubs can boost fan engagement, improve sponsorship ROI, and choose the right system without wasting budget.

Treat Your CRM Like a Product

Reading Time:
9 mins

Most clubs treat CRM like a tool. Here’s why you should treat it like a product. Learn how product thinking, with roadmaps, ownership, and adoption can turn your CRM into a revenue-driving engine.

The CRM Maturity Model for Football Clubs

Reading Time:
10 mins

Discover a practical CRM maturity model tailored for football clubs. Learn how football CDPs and data-driven strategies unlock fan engagement, sponsor value, and new revenue streams. Step by step.