Micro-Interview Series

Episode
#02

Meet Mohamed Nazar Mahmoud

Micro-Interview Series •
153
 words
Mohamed Nazar Mahmoud
Football Clubs‘ E-Commerce Specialist Founder & CEO
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Introduction

Mohamed helps football clubs grow their online store revenue, boost average order value, and become less dependent on expensive agencies.With experience from over 100+ e-commerce brands, he knows what actually drives profit — and what most clubs are missing. His work sits at the intersection of fan behavior, conversion design, and and shop optimization. He brings a modern, fancentric approach to football merchandising.Let’s dive in.

What’s the most common mistake football clubs make when it comes to their online stores? Optional: and what should they be doing instead?

Most clubs don't unleash the full potential of their store; by better understanding fanbehavior and improving the store experience with design tweaks and sales boosting apps, they could significantly increase their average order value.

What’s one simple tactic that clubs could implement this month to immediately boost conversions or AOV?

Run Meta ads targeted to specific fan segments and install upsell and cross-sell apps to immediately lift conversions and AOV.

Many clubs rely on external agencies for everything. What’s the risk in that and how should they think about building internal e-commerce teams instead?

Relying fully on agencies leads to high costs, slower reaction times to live events, and less control; building an internal e-commerc team makes clubs faster, more agile, andmore cost-efficient.

Reflections

Talking with Mohamed made me realize how much untapped potential sits in football clubs’ online stores. His point about average order value is so simple yet powerful: with just a few design optimizations and the right upsell or cross-sell tools, clubs could see meaningful revenue gains almost overnight.

What resonated even more is his warning about over-reliance on agencies. In an industry where timing is everything, outsourcing every move slows clubs down and drains resources. Building lean, internal ecommerce teams isn’t just about saving money but about reacting in real time to what fans want, when they want it. Mohamed highlights the difference between an online shop that’s just “live” and one that actually performs.

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Mohamed Nazar Mahmoud
Football Clubs‘ E-Commerce Specialist Founder & CEO
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Mohamed Nazar Mahmoud
Matthias Werner
👉 The CRM guy for football clubs.
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